Privacy Policy

GOSHARE CLOUD SG PTE. LTD. is committed to protecting the privacy of organizations and individuals who engage with us. This Privacy Policy outlines how we collect, use, and safeguard personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. What We Collect
   We primarily collect organization-level information and basic personal data of customer representatives (such as name, role, email, and contact details of a Person-in-Charge or PIC). We do not collect sensitive personal data (e.g. NRIC, biometrics, health data).
2. How We Collect Data
   We collect data in the following ways:
   
   
   • Through service agreements and onboarding documentation
   • During direct communications while services are being rendered
   
   We do not use tracking cookies or website analytics tools. All data collection is purpose-specific and limited to business use.
3. Purpose of Collection
   We collect and use personal data to:
   
   
   • Deliver our services and maintain business operations
   • Communicate with authorized customer representatives
   • Fulfill our partnership reporting obligations with AWS (if applicable)
   • Comply with legal or audit-related requirements
   
   We do not use personal data for marketing, profiling, or automated decision-making.
4. Third-Party Disclosure
   We do not sell, rent, or commercially share any data.
   Data may be stored or processed using trusted platforms such as:
   
   
   • Slack – for internal and customer communication
   • Asana – for managing tasks and project workflows
   • AWS (Singapore Region) – for infrastructure and required reporting
   
   These platforms are used strictly for fulfilling service obligations. Data sharing with AWS is limited to what is required under our contractual partnership.
5. Data Storage & Transfers
   
   • All customer data is hosted in AWS Singapore region.
   • We do not transfer personal data outside Singapore.
   
   Our practices adhere to the PDPA’s obligation to ensure data is stored securely and used responsibly.
6. Retention & Deletion
   Personal data is retained for up to 7 years for compliance, legal, or audit purposes.
   You may request:
   
   
   • Access to personal data we hold about your organization
   • Correction of inaccurate or outdated information
   • Deletion of data no longer necessary for our relationship
   • Withdrawal of consent for further data use (where applicable)
7. Data Security
   We implement reasonable and appropriate security arrangements to protect personal data, including:
   
   
   • Role-based access controls
   • Encrypted communications
   • Regular audits of internal systems
   
   These measures align with PDPA’s requirement to prevent unauthorized access, collection, use, or disclosure.
8. Legal Basis for Processing
   We process personal data based on:
   
   
   • Contractual necessity (to provide our services)
   • Implied consent through business engagement
   • Legitimate interest in managing customer relationships
   
   These measures align with PDPA’s requirement to prevent unauthorized access, collection, use, or disclosure.
9. Contact Us
   For privacy-related queries, please contact:
   
   
   • Email: inquiry@gosharecloud.com
   • Subject Line: “Privacy Inquiry – GOSHARE CLOUD SG PTE. LTD.”